Mud Water Studio Terms & Conditions

Handmade Product Disclaimer

All items are handmade by a single artist in small batches. Variations in shape, glaze, texture, or color are part of the natural charm and uniqueness of handmade ceramics and are not considered defects. Please read product descriptions carefully and review photos before purchasing.

Shipping Policy

Orders ship from Arizona within 3–7 business days unless otherwise noted (e.g. made-to-order pieces). Once shipped, Mud Water Studio is not responsible for delays, damages, or lost packages caused by the shipping carrier. If an item arrives damaged, please email photos to [your email] within 72 hours of delivery.

Returns & Refunds

Due to the handmade nature of the work, all sales are final. I do not accept returns, exchanges, or cancellations once an order has been placed. If your order arrives damaged or incorrect, please reach out within 72 hours of delivery, and I’ll do my best to make it right.

Custom & Pre-Order Items

Custom and pre-order pieces are made just for you and are not eligible for returns or refunds. Timelines for custom orders will be communicated at the time of purchase.

Taxes

Applicable sales tax will be collected based on your shipping address in accordance with local laws.

Intellectual Property

All designs, images, and content on this site are the property of Mud Water Studio and may not be reproduced, copied, or used without written permission.

Contact

If you have any questions, please contact:

Email: maria@mudwaterstudio.com